Support

Shipping & delivery

Last updated 25 August 2026

World Pickleball Association LLC sells digital services only. Nothing is physically shipped, there are no shipping fees, and no delivery address is required at checkout.

1. Tournament entries

Your entry is confirmed immediately after payment. A confirmation email with your event link is sent within minutes, and that link gives you your schedule, draws, live scores and notifications for the duration of the event.

2. Organiser tooling

Organiser access is provisioned as soon as the account is created. A tournament can be published and taking entries the same day, and event data syncs automatically between the management environment and this marketplace.

3. Advertising placements

After payment, your creative enters moderation. Approval is normally completed within one business day, after which the placement enters the live rotation on your selected start date and serves in five-second intervals until the purchased showings are delivered.

Delivery progress, impressions, clicks and viewer locations are visible in your sponsor dashboard in near real time, and a report is emailed when the campaign completes. See the sponsor terms for slot mechanics.

4. If something has not arrived

Check your spam folder first, then email [email protected] with your account email and the event or campaign name. We resend access within 1 business day.

How to reach us

World Pickleball Association LLC

John GillWPA President & Global Tournament Director

[email protected]

US +1 (657) 695-6838

AUS +61 (490) 109-334